To request a refund you will need to receive an RMA (Return Authorization). Requests should be built on the web and submitted with the buy information and facts. If you come back your item without having a RMA selection you won't be refunded. Delivery and dealing with expenses are non-refundable. https://allhealthmarket.com/product/wellness/sleep-accessories/silicone-magnetic-anti-snore-stop-snoring-nose-clip-sleep-tray-sleeping-aid-apnea-guard-night-device-with-case/