It's usual to verbally agree to your agreement when going through a broker, but you must nonetheless get published confirmation through email and/or put up at the time your deal has long been agreed. If not, you'll want to chase this up with your broker. Regarding licensing prerequisites, yes. EnergyBot https://www.zupyak.com/p/4519905/t/the-role-of-an-electricity-broker-in-todays-competitive-energy-market